Attention to detail, a nod to the past and superb guest experience secure Award
Auckland-central luxury boutique hotel, Hotel Grand Windsor, has been recognised by the Hospitality New Zealand Awards last week as the Best Redeveloped Accommodation, beating tough competition to receive the coveted accolade.
An MGallery by Sofitel property, the original Art Deco architecture and interior design within the Hotel Grand Windsor provided the aesthetic foundation for the extensive redevelopment, successfully transforming the property from a three-star to five-star hotel while still operating, over the course of 12 months, starting in 2016.
The result is a world-class intimate hotel in the heart of the city where a bespoke personal approach to each and every guest creates an unforgettable experience, as applauded in extensive guest reviews, media coverage and a flawless review by the New Zealand Hospitality Awards mystery judge.
Ronnie Ronalde, Group Operator Manager for CPG Hotels which operates Hotel Grand Windsor, said the Award is a well-deserved honour to be shared across the many passionate people who combined their talents to create the hotel, including the owner CP Group and management and staff in its in-house management company CPG Hotels.
“We are thrilled to accept this Award and to be recognised for bringing to life the vision we always had to bring back the undeniable sophistication, luxury and elegance of the 1920’s while catering to a discerning, modern guest,” said Ronnie Ronalde. “Our team worked tirelessly to achieve this vision and I ask them to share in this celebration.”
In 1928 ‘Windsor House’ operated as a soda fountain and tea rooms, providing inspiration for the overhauled guest experience, including a tea-based welcome beverage, bone china tea sets and premium tea sets in guest rooms.
Original artwork and interior design relating to the 1920s and 1930s takes pride of place around the hotel while the contemporary take on the Art Deco interiors come to life with modern yet glamourous bathrooms, lounge spaces and suites. Cooke’s Restaurant & Bar pays homage to the eatery of the same name in the first Windsor House, with signature dishes putting a modern twist on well-known favourites from the original restaurant.
The 79 room boutique hotel most recently introduced a luxurious High Tea experience and will soon be launching Spa and conference facilities.